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      Frequently Asked Questions

      FREQUENTLY ASKED QUESTIONS

      1. Where do you ship and how much does it cost to ship?
      • We ship anywhere in the United States for free
      • International shipping to over 150 other countries is $10 USD

       

      1. How long does shipping usually take?
      • If you chose free shipping within the United States Standard shipping should take 8-12 day.
      • If you’re an international customer orders should arrive within 12-22 days.
      1. How do I contact customer service?
      1. What is the warranty policy on the product I ordered?
      1. I lost ______, how do I get a replacement?
      • My Splash Shower Tunes charger, get it here
      • My Micro-USB charger, get it here
      • My earbud cushions for my FRESHeBUDS, get it here
      • My FRESHeBAR remote, get it here
      1. How do I contact Wholesale?
      • The best way to chat about wholesale is on this page
      1. I can’t get my PROMO code to work, how can I receive help?