Frequently Asked Questions


  1. Where do you ship and how much does it cost to ship?
  • We ship anywhere in the United States for free
  • International shipping to over 150 other countries is $10 USD


  1. How long does shipping usually take?
  • If you chose free shipping within the United States Standard shipping should take 8-12 day.
  • If you’re an international customer orders should arrive within 12-22 days.
  1. How do I contact customer service?
  1. What is the warranty policy on the product I ordered?
  1. I lost ______, how do I get a replacement?
  • My Splash Shower Tunes charger, get it here
  • My Micro-USB charger, get it here
  • My earbud cushions for my FRESHeBUDS, get it here
  • My FRESHeBAR remote, get it here
  1. How do I contact Wholesale?
  • The best way to chat about wholesale is on this page
  1. I can’t get my PROMO code to work, how can I receive help?