Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Where do you ship and how much does it cost to ship?
- We ship anywhere in the United States for free
- International shipping to over 150 other countries is $10 USD
How long does shipping usually take?
- If you chose free shipping within the United States Standard shipping should take 8-12 day.
- If you’re an international customer orders should arrive within 12-22 days.
How do I contact customer service?
What is the warranty policy on the product I ordered?
I lost ______, how do I get a replacement?
- My Splash Shower Tunes charger, get it here
- My Micro-USB charger, get it here
- My earbud cushions for my FRESHeBUDS, get it here
- My FRESHeBAR remote, get it here
How do I contact Wholesale?
- The best way to chat about wholesale is on this page
I can’t get my PROMO code to work, how can I receive help?